Refund Policy

We offer a 7-day return window from the date of delivery. If 7 days have passed since your delivery, we are unable to offer a return or exchange.

  1. Eligibility for Returns

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging with all tags intact
  • Accompanied by the original receipt or proof of purchase
  1. Non-Returnable Items

The following items cannot be returned:

  • Sale or discounted items
  • Items marked as final sale
  • Intimate or sanitary goods
  • Gift cards
  1. Return Process

To initiate a return, please contact us within 7 days of delivery:

  • Email: ecommercerishi2011@gmail.com
  • Phone: +91 6264466944

We will provide you with return instructions. Items sent back without prior approval will not be accepted.

  1. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

  1. Exchanges

We only replace items if they are defective or damaged. For an exchange, contact us at ecommercerishi2011@gmail.com.

  1. Shipping Costs for Returns
  • Return shipping costs are the responsibility of the customer
  • Original shipping charges are non-refundable
  • If the return is due to our error (wrong or defective item), we will bear the return shipping cost
  1. Contact Us

Email: ecommercerishi2011@gmail.com Phone: +91 6264466944 Address: 61B Soubhagya Nagar, Bhopal, Madhya Pradesh, India